Gas Water Heaters Troubleshooting Medium Safety

Why did my pilot light go out?

If your pilot light went out, it could be due to a draft, a dirty thermocouple, a faulty gas valve, or insufficient gas supply. First, make sure you don’t smell gas. If everything seems safe, try relighting it following the instructions on your water heater. If it won’t stay lit or keeps going out, the thermocouple may need cleaning or replacement or you may need to have the gas valve on your water heater replaced. Some water heater models are known for issues with their gas valves. You can search online to see if your water heater model is one of them.

Quick explainer from Erin

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Jennifer Barnard profile picture
Jennifer Barnard
1 days ago
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Brandon G was amazing. Very polite and explained everything beforehand. He and Jeremy worked very quickly. I would definitely recommend Brandon to anyone who needed work done.
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Andy profile picture
Andy
3 days ago
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Gabe from Aaron Plumbing Services did a great job replacing our Hot Water Heater. Fast Response, Competent, Professional. I highly recommend Aaron Services.
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Curtis Ardle profile picture
Curtis Ardle
5 days ago
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Brendan T. found the issue within minutes. Took care of the problem quickly and was super nice as well! Great professional!
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Robert Morton profile picture
Robert Morton
6 days ago
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Came within an hour. Fair price. Luke was considerate polite and efficient. My mother was visiting and commented what a “nice young man” he was. Not sure if the company actually reads these, but if they do, need to give Luke a raise. Kid made the company look good and ensured my continued business.
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Phillip Smith
7 days ago
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Aaron is a consummate professional. He provided efficient effective service to us today. I highly recommend him for anyone that is in search of a certified plumber.
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nathan Lewit
8 days ago
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+0
Gabe cane out, explained everything, made the repairs. I am very happy and recommend him
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Gord Virk
9 days ago
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+1
Gabe did an awesome job to replace the recirculating pump, he is polite and professional and did a clean job
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Barbara Mcaloon
10 days ago
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+0
I bought an existing home 5 years ago. I have fought plumbing issues the entire 5 years. Today Aaron Plumbing installed a new hot water heater and I believe it has fixed all the issues I experienced. Come to find out the builder installed the original water heater incorrectly. Thank you to Collin who hung in there and got everything fixed. I highly recommend Aaron Plumbing.
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Ken Dong profile picture
Ken Dong
10 days ago
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Had Brandon T. out today for a leak, swift, precise diagnosis and clear communication throughout. Found the source quickly and walked me through exactly what needed to happen next. Highly recommend.
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Vinodh Sunderarajan
13 days ago
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Gaby was amazing, and I respect the ethics the company and its staff follows. Will always come back here for all plumbing needs.

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