Before You Hire a Plumber, Read These 10 Must-Know Tips

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If you’re trying to find a plumber you can trust, start by focusing on reputation, experience, and transparency. This guide breaks down 10 proven ways to find a reliable, experienced plumber who will fix your problem right the first time — without surprises.

In this article, you’ll learn how to:

It doesn’t have to be a challenge to find a plumber who is knowledgeable, friendly and reliable. The key is to look before you’re dealing with a plumbing emergency. At Aaron Services: Plumbing, Heating, Cooling, we know that trust is everything when it comes to choosing the right professional for your home. Whether you need help with a leaky pipe or a major plumbing project, here are 10 effective ways to find a plumber you can count on.

How to Find a Plumber Who’s Local and Reliable

1. Start with Friends and Family

One of the best ways to find a plumber is through word of mouth. When people find a plumber they trust, they stick with them for years. At Aaron Services, we pride ourselves on treating every customer like family, which is why many of our new clients come to us through recommendations from friends and family. If someone close to you has had a positive experience with a plumber, you can feel confident reaching out to them as well.

Another great way to tap into your local community is by checking neighborhood websites or Facebook groups. Platforms like Nextdoor are perfect for finding trusted local professionals. In fact, Aaron Services has been voted a Neighborhood Favorite on Nextdoor year after year, thanks to our commitment to top-notch service.

2. Ask Other Professionals for Referrals

If you work with other tradespeople like electricians or general contractors, they can often recommend a reputable plumber. Companies that have been part of the community for years usually have strong relationships with other businesses in related fields. For example, Aaron Services partners with many local professionals who share our dedication to quality work and excellent customer service. A trusted referral from a professional can be just as valuable as a recommendation from a friend.

3. Check Online for Credibility

The internet is a great resource when you’re trying to find a plumber. Start by visiting a plumber’s website to make sure they are well-established and offer the services you need. A trustworthy company should have a user-friendly website where you can find information about their services, offers, and credentials. Look for companies that offer specials or coupons, financing options, and the ability to book appointments online—all features that reputable plumbing companies like Aaron Services provide to make the process as smooth as possible.

4. Look for Awards and Recognition

When choosing a plumber, look for companies that are recognized for their excellence. At Aaron Services, we’re proud to have won multiple awards that highlight our commitment to exceptional service. We’ve been awarded the Best of Georgia Award, the People Love Us on Yelp Award, the NextDoor Neighborhood Favorite Award, and the Angie’s List Super Service Award. We also maintain an A+ rating with the Better Business Bureau (BBB), a testament to our dedication to customer satisfaction. These recognitions are a great indicator that we’re a trusted leader in the plumbing industry and that our customers consistently receive the best service possible.

5. Read Reviews Carefully

In addition to awards, reviews are an excellent way to get a clear picture of a plumber’s reliability. Reviews from past customers provide detailed accounts of their experiences—both positive and negative. At Aaron Services, we’re proud to have thousands of five-star reviews from satisfied clients. It’s important to remember that finding an occasional negative review is normal. In fact, it may be a sign that the reviews are authentic. Focus on the overall trend of reviews, and if the majority are positive, it’s a good indication that you’ve found a reputable plumber.

6. Discuss Pricing Upfront

Before hiring a plumber, it’s always smart to discuss the cost of the job ahead of time. A trustworthy plumber should provide transparent pricing and a detailed explanation of what you’re paying for. Some plumbers may try to upsell or charge for unnecessary work, so make sure you’re only paying for the services you truly need. At Aaron Services, we believe in clear, upfront pricing so you know exactly what to expect before the job begins.

7. Choose Experience Over Everything

One of the most important factors when finding a plumber is their experience. A plumber who has handled a wide variety of plumbing issues is more likely to know the best solutions for your specific situation. At Aaron Services, our team of highly experienced plumbers has dealt with every plumbing issue imaginable, from routine repairs to complex installations. When you choose a plumber with years of hands-on experience, you’re ensuring that your home is in capable hands.

8. Choose a Plumber Who Has Been in the Community a Long Time

When you hire a plumber, you want to know they’ll stand behind their work, and one of the best ways to ensure that is to hire a company with deep roots in the community. At Aaron Services, we’ve been serving Georgia homeowners since 1978, and our stellar reputation reflects the trust we’ve built over the years. A plumber with a long-standing presence in your community is more likely to offer reliable service, follow through on guarantees, and be there when you need them in the future.

9. Make Sure the Plumber Has Insurance

When choosing a plumber, it’s essential to find someone who carries proper insurance. Plumbing work involves risks, and hiring a plumber without insurance could leave you liable for any damage or accidents that occur during the job. At Aaron Services, we are fully insured, protecting both our customers and our workers. This gives you peace of mind knowing that your home is covered in case of an unforeseen issue.

10. Ensure They Have the Right Tools and Resources

Finally, a plumber should have the right tools and resources to accurately diagnose and fix your plumbing problems. If you find a plumber who needs to rent equipment to complete your repair, you may have found a red flag. At Aaron Services, we use advanced equipment like sewer cameras, hydro-jetting machines, and other specialized tools to identify issues and provide effective, long-lasting solutions. Not all plumbing companies invest in the latest technology, but having the right tools makes all the difference in solving complex plumbing issues efficiently. Find a plumber with the proper equipment to be sure the job gets done right the first time.

🧰 When You Want to Find a Plumber, Don’t Find a Handy Man

When you’re trying to find a plumber, it’s easy to wonder whether a handyman could handle the same job. While handymen can be great for general household fixes—like repairing drywall, patching paint, or installing shelves—plumbing is a different story.

Plumbing involves your home’s water supply, drainage, and sometimes even gas systems. These are complex, code-regulated systems that require specialized tools, licensing, and training to repair safely. A handyman might be able to tighten a leaky faucet, but when it comes to installing water heaters, fixing a slab leak, or replacing pipes, you need an experienced plumber.

You’ve probably heard the phrase “jack of all trades, master of none.” That’s exactly what applies here. The comedian Nate Bargatze jokes about his wife wanting to save money, “If we hire someone to do something at our house, I promise you he does not do that job full time… His business card says ‘How hard could it be?” That is not the approach you want your plumber to take.

A professional plumber has the depth of knowledge and experience to diagnose problems correctly the first time—saving you time, stress, and potentially thousands of dollars in water damage. When the stakes are high, it’s always worth calling a true plumbing professional.

Where to Find a Plumber You Can Rely On

If you’re looking for a trusted plumber in Georgia, the easiest and fastest way to find one is online. A genuine plumbing company will have an informative, easy-to-navigate website that can connect you to qualified professionals in minutes. When you visit Aaron Services: Plumbing, Heating, Cooling, you’ll find a team of certified plumbers who are ready to solve any plumbing issue you’re facing.

At Aaron Services, we take pride in offering genuine, high-quality service with a personal touch. Our plumbers are highly trained, fully experienced, and equipped with the latest tools and technology to get the job done right. We’re just a click away from providing you with the best plumbing service in your area. Reach out to us today and experience the difference that a trusted, family-owned business can make!